We want you to love your purchase! You can find all the details about our return and exchange policy on our Return & Exchange Policy Guide. Please review the guidelines for eligibility and steps to initiate a return or exchange. If you have any further questions, feel free to contact our customer service team.
Once your order has shipped, you will receive a tracking number via email. Delivery times vary depending on your district, so please refer to the estimated delivery time for your area. If you need more details or have any concerns about your order, please don’t hesitate to contact our customer care team, and we'll be happy to assist you.
Colombo 1-15 - delivery within 48 hours
Colombo Suburbs - 2-3 Working days
Outer Colombo - 2-5 Working days
Every product page includes an accurate size chart with tolerance details to help you find the perfect fit. Simply refer to the chart specific to the item you're interested in. If you need further assistance, feel free to reach out to our customer care team.
We offer multiple payment options for your convenience, including Visa and MasterCard, bank deposits, Cash on Delivery (COD), Mintpay and Koko payment. Choose the method that works best for you during checkout.
Yes, you can cancel or modify your order as long as it hasn’t been shipped. Please contact our customer care team as soon as possible to make changes or request a cancellation. Once the order has been shipped, we are unable to make any changes.
You can reach our customer service team in the following ways:
Call our hotline at (+94) 76 063 0841
Email us at tendcustomercare@gmail.com
Use the chat option available on our website for instant assistance.
Most of the colors displayed on our website are accurate; however, there might be slight variations due to lighting during photography or screen settings. We strive to represent our products as true to life as possible, but minor differences may occur.
Yes, we offer a one-day gift delivery service within some of the areas in Colombo, featuring a special gift boxing and packaging edition to make your present extra memorable. for further instruction do get assistance from our customer service
