Privacy Policy

1. Introduction

At TEND, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our website. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase or sign up for our services.
• Non-Personal Information: Browsing behavior to improve user experience and website functionality.

3. How We Use Your Information

The information we collect may be used for:

• Processing and fulfilling your orders.
• Sending you updates about your order, new products, promotions, or events.
• Improving our website, products, and services based on user behavior.
• Addressing customer inquiries, complaints, or feedback.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. How We Protect Your Information

We implement security measures, such as encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to help us operate the website and fulfill your orders. These third parties are obligated to maintain the confidentiality and security of your information.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Opt-out of receiving marketing communications.
• Withdraw consent for data collection at any time by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website after the updates will constitute acceptance of those changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at tendcustomercare@gmail.com or give us a call at +94760630841.